[02:19.95]WOMAN:Hello ...motor insurance department..
[02:22.39]MAN:Oh hello ...I'd like to ask about insurance for my car：
[02:26.20]WOMAN:Yes, of course.
[02:27.47]I’ll just take a few details.
[02:29.95]What's your name?
[02:32.76]WOMAN:And your address?
[02:34.63]MAN:It’s 27 Bank Road.
[02:36.86]WOMAN:27 Bank Road.
[02:39.94]Is that in Greendale?
[02:42.83]WOMAN:And what's your daytime phone number?
[02:45.73]MAN:My work number is 730453.
[02:50.61]WOMAN:And could I ask what your occupation is?
[02:56.32]now a few details about your car...
[03:00.63]What size is the engine?
[03:02.69]MAN:It's 1200 ccs.
[03:04.75]WOMAN:Thank you ...
[03:05.75]and the make and model?
[03:08.31]MAN:It's a Hewton Sable.
[03:10.29]WOMAN:Could you spell the model name please?
[03:20.64]And when was it made?
[03:27.61]1 presume you’ve had a previous insurer?
[03:31.63]WOMAN:Right...we need to know the name of the company.
[03:35.85]MAN:Yes...it was Northern Star.
[03:39.24]WOMAN:Thank you, and have you made any insurance claims in the last five years?
[03:45.87]MAN:Yes...one in 1999.
[03:50.15]WOMAN:And what was the problem?
[03:52.00]MAN:It was stolen ...but...
[03:53.89]WOMAN:That's fine, Mr Jones...
[03:56.29]that's all we need to know at the moment...
[04:41.71]WOMAN:And will there be any other named drivers?
[04:44.58]MAN:Just the one...
[04:45.64]WOMAN:And his name?
[04:49.52]WOMAN:Could you spell the surname please?
[04:57.31]WOMAN:OK thank you ...
[05:00.65]And what relationship is he to you?
[05:03.93]MAN:He’s my brother-in-law.
[05:05.64]WOMAN:And what will you or Mr Payntcr be using the car for?
[05:10.48]MAN:Well...mainly for social use...
[05:14.18]WOMAN:ocial use (murmuring).
[05:17.71]Will you be using it to travel to work?
[05:27.88]MAN:No. That’s it...
[05:29.80]WOMAN:And finally ...
[05:32.60]when would you like to start the insurance?
[05:34.63]MAN:HI need it from the 31st of January.
[05:37.24]WOMAN:Right -Mr Jones ...
[05:41.39]I’m getting a couple of quotes coming up on the computer now…and the best bet looks like being with a company called Red Flag.
[05:52.41]WOMAN:And that comes out at $450 per year...
[05:58.10]MAN:Well…that seems OK ...
[06:01.58]it’s quite a bit lower than I’ve been paying up to now …
[06:05.51]so would you like me to go ahead with that?
[06:08.51]MAN:Sure …why not?
[06:09.71]WOMAN:How would you like to pay?
Complete the notes below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
Name: Patrick Jones
Address: , Greendale
Contact number: 730453
Size of car engine: 1200cc
Type of car:
Previous insurance company:
If yes, give brief details: Car was in 1999
Name(s) of other driver(s): Simon
Relationship to main driver:
Start date: 31 January
Recommended Insurance arrangement
Uses of car: -social
Name of company:
Annual cost: $
Any insurance claims in the last five years?