[00:00.00]Listen to a conversation between a student and a cafeteria manager.
[00:04.94]Manager: Oh, hi, you're Amy, right?
[00:08.30]Manager: I haven't seen you here for a while. Welcome back.
[00:11.07]Student: Thanks. Uh, you're right. I haven't been eating here regularly like I used to.
[00:15.64]Manager: Why not?
[00:16.87]Student: A couple of reasons. [00:18.54]First of all, I have a class that ends during lunch time. [00:20.95]So by the time I get here, there's hardly any food left.
[00:24.57]Student: Yeah. And then I have a chemistry lab at night this semester. [00:28.46]It's 2 hours every Tuesday and Thursday. [00:31.17]You know that building is way across campus. [00:33.11]So I just eat something in my dorm before I leave or skip dinner altogether. [00:37.39]I come here afterward, but lab lets out at 7:30 and...[00:40.57]By then the cafeteria is already closed.
[00:42.54]Manager: Oh, I'm really sorry. [00:44.09]Well, what about getting something to go and eating it in class?
[00:47.29]Student: I can’t. Food isn't permitted anywhere near the laboratories. [00:50.77]I wish you stayed open later.
[00:52.37]Manager: Have you complained formally? [00:54.23]We've always had a suggestion box. And now, you can send us an e-mail.
[00:57.75]Student: As a matter of fact, I did fill out a suggestion card. [01:01.33]I asked for longer hours and for better food choices, too. [01:04.45]But that was like weeks ago. [01:06.62]And nothing’s changed from what I can see.
[01:08.70]Manager: You know, I was just promoted to cafeteria manager, and one of the things I'm trying to do is pay more attention to students' concerns. [01:16.30]There have been a lot of complaints similar to yours over the years.
[01:19.98]Student: Yeah. A lot of my friends complain about the cafeteria, but I figure nothing will ever be done.
[01:25.43]Manager: Well, some things can change. [01:27.61]For instance, you mentioned you like better food choices. [01:30.48]Is there anything in particular you like added to the menu?
[01:33.45]Student: Hmm, I guess it'd be nice to get hot cereal in the morning, and maybe a wider choice of soups and salads at lunch and dinner. [01:43.92]And there should definitely be enough food to feed everyone whenever the cafeteria is open.
[01:48.60]Manager: Hmm hmm. ... But all good suggestions. [01:50.98]Say, were you aware that the university has recently formed a food advisory committee? [01:56.40]It includes myself, a nutritionist, the school chef, a food science professor and the person who oversees the cafeteria budget.
[02:03.93]Student: Do you want me to talk to the committee?
[02:06.90]Manager: I was thinking you might like to serve on the committee. [02:09.33]If you are interested, I'll recommend you as the student representative.
[02:13.04]Student: Oh, I'm not so sure if I have enough spare time to get that involved.
[02:17.74]Manager: Ok, then why don't I let you know when and where our next meeting is? [02:22.44]And we will put you on the agenda. [02:24.21]You may also want to send me an e-mail with all of your suggestions. [02:27.51]Now that I am in charge, I will make sure they get serious consideration.
[02:31.18]Student: I’d appreciate that. Thanks.