MOCK TEST 1 What is the problem with the man's laptop?

[00:00.00][00:00.03] Listen to a conversation.
[00:01.00][00:03.08]Man: I can't believe my laptop stopped working again. This is the third time this month.
[00:02.00][00:08.76]Woman: That's frustrating. Did you take it for a repair last time?
[00:03.00][00:12.64]Man: Yes, but it only worked for a few days afterward. I think I need to buy a new one.
[00:04.00][00:18.52]Woman: That might be a good idea. New models are much more reliable, and you can get one with more features.
[00:05.00][00:25.08]Man: I'll use my phone to check out some options right now.